Keith McFarlane CTO At Globality On Architecting AI-First Enterprises

 

AI has moved beyond just producing outputs—it’s now about building intelligent, decision-making systems that plan ahead and earn trust across the enterprise.

In this episode of Discover Dialogues, Vikramsinh Ghatge, Sr. Marketing Director and Editor in Chief, sits down with Keith McFarlane, Chief Technology Officer at Globality. Drawing from his extensive experience leading engineering teams and launching large-scale systems at Oracle, LiveOps, and now Globality, Keith shares how enterprise platforms are being reshaped in the era of AI-native transformation.

He delves into Globality’s approach to platform design—one grounded in agentic AI, where systems make decisions, create plans, and act in context. Keith explains why trust is a harder challenge than intelligence and how his team gained speed, control, and flexibility by building custom internal tools instead of relying on external vendors.

Key highlights from the Episode:

• What agentic AI is—and how to deploy it responsibly

• Embedding reasoning and contextual awareness into enterprise workflows

• Why trust, not just model performance, is the true AI challenge

• Designing platforms for scalability, autonomy, and governance

• Lessons from building Globality’s internal systems rapidly and effectively

Whether you're a technology leader, AI practitioner, or rethinking how your enterprise handles sourcing and architecture, this conversation offers a practical blueprint for building AI-native platforms with real-world value.

The discussion also touches on enterprise adoption barriers, information security demands, and how to nurture engineering teams in the age of autonomous systems. Keith shares insights on when to build vs. buy, how to stay future-ready while solving current needs, and what it takes to embed an “AI-first” mindset across your organization.