Future Of Card Issuance In A Real-Time Payments World Ft. Naresh Rao
The payments industry has evolved significantly, moving from cash-driven transactions and magnetic stripe cards to advanced payment ecosystems powered by EMV technology, virtual cards, mobile wallets, tokenization, embedded finance, and UPI. In this discussion, Naresh Rao, VP & Sales Head Issuance Products at Giesecke & Devrient India, explains how changing customer expectations continue to shape the future of financial services. He emphasizes that successful payment innovation is not just about adopting new technologies but about making transactions more secure, convenient, and accessible for users. A major theme of the conversation is instant card issuance and its role in improving customer engagement. Traditional card issuance processes often involve multiple steps, including onboarding, verification, personalization, production, and delivery before customers can begin transacting. Instant issuance helps eliminate these delays, while virtual cards and digital wallet pr...