Posts

Showing posts from November, 2025

Bob Friday, Chief AI Officer & CTO Enterprise, Juniper Networks On Agentic AI & The Future Of Networking

Image
  Enterprise networking is undergoing one of its most transformative shifts yet, with agentic AI, autonomous operations, cloud-native infrastructure, and the convergence of networking and security redefining how digital systems are built and managed. In this Discover Dialogues episode, Nikhil Sonawane from TechDogs speaks with Bob Friday, Chief AI Officer and CTO for Enterprise at Juniper Networks, who brings decades of wireless innovation and AI-driven modernization experience. Their conversation explores how networking has evolved from the earliest days of unlicensed wireless technology to the emerging era of self-driving networks—where automation is measured not by configuration speeds but by the quality of user experience delivered end-to-end. 🔗 https://www.techdogs.com/inspire/discover-dialogues/bob-friday-chief-ai-officer-cto-enterprise-juniper-networks-on-agentic-ai-the-future-of-networking Bob highlights how agentic AI goes far beyond earlier AI models that could only cl...

Everything You Need To Know About OpenAI's Codex

Image
  If you’ve ever built software, you know coding—and the reviewing, debugging, and refining that follow—take the most time. Traditional development demanded searching countless docs, fixing cryptic errors, and wrestling with repetitive boilerplate. But in the AI era, where environments spin up instantly and prototypes come together in seconds, coding has evolved dramatically. This shift is largely driven by OpenAI's Codex , an AI-powered engineering agent designed to accelerate development workflows. You can explore more about it here: https://www.techdogs.com/td-articles/trending-stories/everything-you-need-to-know-about-openais-codex Codex interprets natural language instructions and translates them into usable code across multiple languages, acting more like an engineering teammate than an autocomplete tool. It understands your full codebase, reasons through architecture, generates multi-file changes, and even runs and debugs code in sandboxed environments. Whether you need fea...

Top 5 CRM Systems That Integrate With Google Workspace

Image
  Managing customers can feel a lot like hosting a big party—you plan everything in advance, but once it begins, you realize something is always missing. Just as a party planner ensures the guest list, food, décor, and music flow smoothly, a CRM system helps businesses coordinate emails, meetings, files, and customer interactions without missing a beat. Since most teams rely heavily on Google tools, integrating CRMs with Google Workspace has become essential for keeping information organized and workflows effortless. A CRM that connects seamlessly with Gmail, Google Calendar, Drive, and Meet makes daily work significantly easier. Instead of switching between multiple tabs, you can handle emails, schedule follow-ups, attach important files, and access customer details from one unified space. This reduces errors, improves collaboration, and ensures that your entire team stays aligned in real time. If you want to explore the best CRM Systems that work with Google Workspace, check out...

ChatGPT Instant Checkout Explained: The Future Of Agentic Commerce

Image
  AI is rapidly reshaping how we interact with technology, and commerce is next in line. OpenAI’s new feature, ChatGPT Instant Checkout , brings autonomous shopping directly into conversations, allowing users to discover products, ask questions, and complete purchases without leaving the chat. This marks a significant shift from traditional browsing toward a seamless, chat-first buying experience. The system works through the Agentic Commerce Protocol (ACP), developed with Stripe, which connects ChatGPT to merchant platforms like Shopify and Etsy. When a user expresses intent—such as wanting a specific product—ChatGPT retrieves verified listings, provides relevant options, and enables instant payment within the same interface. No redirects, no forms, just frictionless commerce handled by AI. Industry experts see this as a major turning point in e-commerce. Brands will now compete within conversational interfaces, where clean product data, authenticity, and contextual relevance dict...

Sapir Hadad, Executive Director Of AI Innovation At Fiverr On What AI Can’t Replace: Creativity And Empathy

Image
  In this edition of Discover Dialogues , Nikhil Sonawane, Media Relations Lead, sits down with Sapir Hadad , Executive Director of AI Innovation at Fiverr, to explore how organizations can build AI systems that go beyond speed—focusing on trust, empathy, and human dignity. As one of the leading voices shaping the conversation around responsible AI, Sapir’s approach stands out for its emphasis on putting people first in a machine-driven world. Her journey from finance and analytics to founding two successful AI startups—and now leading innovation at Fiverr—illustrates how ethical clarity and operational discipline can coexist with bold innovation. When defining ethical AI, Sapir keeps it simple yet profound: “Any system should protect the person who builds it, the person who uses it, and the person who’s impacted by it.” Her framework centers around three principles—human oversight, bias mitigation, and user control—all embedded within Fiverr’s AI tools. These values ensure that cr...

Is Meta's Threads Still Relevant?

Image
  Do you remember when ideas were given the time to breathe? When conversations could shape opinions and linger for years? Back then, a good book, song, or movie could define an era — think Forrest Gump or Michael Jackson. Today, though, attention spans have shrunk to mere seconds. Research by Dr. Gloria Mark from the University of California shows people switch screens every 47 seconds, while Microsoft’s findings reveal that our attention span has dropped from 12 to 8 seconds over two decades. In this attention-deficient world, social media has emerged as both the cause and the cure. When Meta launched Threads in July 2023, it promised to bring back meaningful conversation — a refreshing antidote to the chaos of digital noise. Initially, Threads was a phenomenon. Over 100 million users joined within five days, making it the fastest-growing app in history. It felt like Meta had finally built a worthy rival to X (formerly Twitter). But the hype soon faded, giving way to quieter, mo...

Shadab Hussain, Director – Cloud + AI Specialist Sales At Microsoft On Leading The AI Shift: Building Smarter Enterprises

Image
  Every technological wave brings both uncertainty and opportunity — the difference lies in how leaders choose to respond. In this episode of Discover Dialogues , host Nikhil Sonawane , Media Relations Lead at TechDogs , sits down with Shadab Hussain , Director – Cloud + AI Specialist Sales at Microsoft. From his beginnings in a cinema hall in Gwalior, where a screening of Jurassic Park sparked his fascination with technology, to his leadership roles at Wipro, Apple, and Microsoft, Shadab’s journey is a story of curiosity, adaptability, and purposeful innovation. Today, he helps global enterprises accelerate their transformation through cloud and AI — not as tools, but as catalysts for reinvention. Shadab explains how artificial intelligence is reshaping industries such as life sciences, healthcare, and energy by enabling breakthroughs that once took decades to happen in just a fraction of the time. However, this progress demands responsibility and balance. As he puts it, AI is a ...

Alexandra Begue, Founder & Leader Of Global Customer Incubation, SAP Research & Innovation On Building SAP’s Customer Incubation Engine

Image
  In this episode of Discover Dialogues , listeners step inside SAP’s innovation engine — where groundbreaking ideas evolve into enterprise-ready solutions long before they’re formalized. Alexandra Begue, Founder and Team Lead of Global Customer Incubation at SAP’s Research & Innovation CTO Office, joins the conversation to discuss how she helps Fortune 500 companies navigate uncertainty through co-creation, experimentation, and trust-led innovation. Drawing on her diverse background—from her roots on Reunion Island to her experiences across Hollywood, Tokyo, and Berlin—Alexandra brings a unique blend of storytelling, systems thinking, and product strategy to the world of enterprise technology. Before leading SAP’s customer incubation initiatives, Alexandra worked with Google’s innovation lab and spearheaded SAP’s first internal healthcare startup, accelerating cancer treatment time-to-market. Today, she heads the AI Customer Incubation Council—a global peer network where enter...

Matthias Goehler, CTO EMEA, Zendesk On The Future of Customer Experience – Where AI Meets Empathy

Image
  In the latest Discover Dialogues episode, TechDogs features an engaging conversation between Matthias Goehler, Chief Technology Officer for EMEA at Zendesk, and host Vikramsinh Ghatge, Sr. Marketing Director and Editor-in-Chief at TechDogs. Together, they explore how artificial intelligence (AI), automation, and empathy are transforming the way businesses deliver customer experiences (CX). As products become increasingly commoditized, Matthias emphasizes that CX has become the ultimate differentiator, shifting power from brands to customers. He explains how this evolution — from Customer Relationship Management (CRM) to Customer Experience (CX) — has redefined loyalty and made experience central to business growth. Matthias details how CX has evolved from a mere support function into a strategic growth driver, where a single poor interaction can prompt 60% of customers to switch brands. The discussion delves into AI’s growing role in enhancing CX through three layers: AI Agents...

Kalyan Kumar, Chief Product Officer At HCLSoftware On XDO Blueprint For The Enterprise AI Revolution

Image
  In the latest edition of Discover Dialogues , TechDogs presents an engaging conversation with Kalyan Kumar (KK), Chief Product Officer at HCLSoftware. With over 25 years at HCL, KK has been at the forefront of transforming the company from a service-led enterprise into a global software powerhouse. In this discussion with host Vikramsinh Ghatge, he explores the frameworks, philosophies, and leadership insights driving this transformation — particularly through the lens of AI, automation, and human-centric innovation. Central to the conversation is KK’s XDO Blueprint — a visionary framework built around three key pillars: Experience (X) , Data (D) , and Operations (O) . It aims to help organizations thrive in the Agentic AI era by redefining how humans, systems, and machines collaborate. KK emphasizes the shift from process-centric to data-centric thinking, asserting that operational excellence is fundamentally tied to data quality. This blueprint not only integrates automation ...

Is Perplexity Comet Browser Really Worth The Hype?

Image
  Remember the 2013 movie Her ? The protagonist, Theodore, finds solace in Samantha, an AI operating system that organizes his life, understands his emotions, and even holds meaningful conversations with him. What once seemed like science fiction is now inching toward reality with the rise of AI-powered tools. One of the latest innovations in this space is the Perplexity Comet Browser , a platform that promises to blend intelligent assistance with everyday browsing for a seamless online experience. Built on Chromium and available for both Mac and Windows, Comet reimagines what a web browser can do. It goes beyond conventional browsing by summarizing pages, organizing workflows, managing research, and even assisting with tasks like bookings or comparisons—all without switching tabs. Designed to offer contextual understanding, Comet uses “agentic search” to intuitively grasp your intent and handle multi-step queries. Its sidebar assistant and workspace view make multitasking effor...

All You Need To Know About Google's New Gemini Enterprise Platform

Image
  Imagine starting your day in chaos — running late, multitasking breakfast prep, dealing with a messy kitchen, and scrambling to meet deadlines. Businesses experience similar chaos daily: juggling endless emails, reports, meetings, and data. That’s where Google’s Gemini Enterprise Platform steps in — a revolutionary AI-powered solution designed to simplify, automate, and optimize work processes, empowering teams to focus on innovation instead of repetition. Built on advanced Gemini models, the Gemini Enterprise Platform enables employees to interact with AI agents that streamline workflows, connect tools, and deliver real-time insights. From automating reports to handling customer queries, this platform integrates seamlessly with popular business tools like Google Workspace, Microsoft 365, Salesforce, and SAP, ensuring efficiency without disruption. Leading enterprises such as Virgin Voyages, Macquarie Bank, and Best Buy have already seen remarkable improvements in productivity ...